Should you wish to return an item please contact us via email in the first instance – Please put ‘Returns’ in the subject line.

Our return address is:

Dans Clock Shop
Unit 10
The Stenders Business Park
GL17 0ZE

Please remember to include your name and order/transaction number in with the parts.

If the parts are faulty or we have sent an incorrect item return second class postage will be reimbursed. Return postage will not be covered if you’ve changed your mind or the parts are not suitable for your needs.